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Cookie Policy (UK)

This Cookie Policy was last updated on 17 July 2022 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://teknicheian.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6. Placed cookies

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Ian Davidson
1 Park Cottages Pynest Green Lane Waltham Abbey Essex, UK
United Kingdom
Website: https://teknicheian.com
Email: info@ex.comteknicheian.com
Phone number: 02085086186

This Cookie Policy was synchronised with cookiedatabase.org on 17 July 2022.

Copyright Teknicheian Ltd 2025 - Registered in England & Wales No. 12458567

How can we help you?

Can i obtain some system Hardware training ?

Absolutely!  We can arrange ‘hands-on’ training on your own system tailored to your individual or group requirements

I need some guidance on how to set up my system ?

No problem! We can assist with system configuration & software application training as required to suit your needs

Can you assist with tuning and calibration

Certainly! We can arrange a training session to ‘walk through’ system tuning and calibration 

Can I be trained in how to clean my MS?

Yes! Routine maintenance procedures can be demonstrated in ‘real time’ on your system at your convenience

Can you help me to reset my system?

Affirmative! Assistance can be provided to demonstrate how to clear system errors and perform power shutdown & startup procedures

Can you help us create new methods?

Happy to! We can assist you with method creation, editing & testing

How can we help you?

Can I schedule a PM Service?

Absolutely!  We can arrange Performance Maintenance on a ‘one off basis’ or on a regular service interval to suit your requirements

Can I request a repair visit ?

No problem! We can schedule a repair  visit at your convenience to get your system up and running again

Can you assist with routine maintenance?

Certainly! We can assist with routine service procedures, and can offer guidance in keeping your system in peak condition

Can you assist with cleaning my system?

Yes! We can assist with routine system cleaning and demonstrate how to keep your system on top form

Can you help me to troubleshoot an issue?

Affirmative! We can assist in troubleshooting system faults and errors to keep your system downtime to a minimum

Can you help resolve system contamination?

Happy to! We can assist in removal of system contaminants and advise on best practice to reduce contamination

How can we help you?

Can i have a new system installed ?

Absolutely!  We can arrange installation of a new system from unpacking the pallet through to printing your first test result

Can you relocate a system to a new lab location ?

No problem! If required, we can assist with system testing before & after the move to ensure correct system operation

Can you assist with installation of a used system?

Certainly! We can assist with re-installation of Ex Demo or used systems, and can offer guidance on site services requirements 

Can you add an additional module to my system ?

Yes! If you want to expand the capabilities of an existing system through additional detectors or MS acquisition then we can help

Can you help me to upgrade my PC?

Affirmative! Whether you have a new PC or simply need to refresh your software with a re-installation we can help

Can you decommission a system for us ?

Happy to! We can assist with decommissioning of an old system to free up lab space for a new system or application need